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Return Policy

Cyber Weekend Sale Return Policy

All items purchased with the Cyber Monday discount code "cyber2016" are final sale and not eligible for return or exchange. Items purchased prior to the sale are not eligible for price adjustments.


Regular Return Policy

We love our products and hope you do too. However, in the event that you are not fully satisfied with your purchase, we will gladly accept the return of the item(s) you purchased from us under the following conditions:

  • All returns must be postmarked within 7 days from the date you receive your order
  • Item(s) must be in the same unused condition that you received it in, with all original tags attached.
  • The original receipt and a Return Merchandise form must accompany your return.
  • Item is not marked as a "Final Sale" at checkout. Items marked as "Final Sale" at checkout cannot be returned or exchanged

Refunds for items that meet the conditions outlined above will be granted in the original form of payment and do not include the cost of shipping charges. 

If you would like to exchange an item, please complete an exchange form and include it with your return. In the event that the item you select is not available, we will contact you to explore other options.

Alternatively, you may call or email us to place an item on hold to ensure availability. Once we receive your return, we will release the hold and process your exchange.

All returns for exchanges must be postmarked within 7 days from the date you receive your order and must be in unused condition with all original tags attached.

Please send all returns/exchanges to:

Muse Ten
1534 Plaza Lane, #200
Burlingame, CA 94010


To ensure that your return/exchange arrives safely, we highly recommend that you insure the package and utilize delivery tracking.