Free Ground Shipping on All Domestic Orders
Orders are processed and shipped within 24 to 48 hours of receipt, Monday through Friday. Orders received on Friday will be processed and shipped the following business day.
We provide free FedEx Ground delivery on all domestic orders. Depending on the shipping destination, FedEx Ground deliveries may take any between 3 to 7 business days to arrive.
Expedited shipping is available for an additional fee that will be calculated upon checkout. We currently offer the following expedited shipping options:
For Standard Overnight shipping, orders must be received by 11:00 a.m. Pacific Standard Time in order to be shipped the same day. For rush orders placed after 11:00 a.m. PST, please call us (1-415-922-6873) to confirm whether Over Night shipping is possible.
Please note that all our deliveries require signature upon delivery. In order to minimize opportunities for loss or theft, we cannot waive the signature requirement. Requests to re-route packages to an address other than the original shipping address provided during checkout will cost an additional $10.00. All shipping costs for domestic orders are non-refundable.
We currently ship to Canada, Australia, Japan, Singapore, and most countries in Europe for a flat fee of $35, which will automatically be added to your order total upon checkout online. All orders are shipped via United States Postal Service Global Express mail. For shipping and delivery to all other countries, please contact us.
For international orders, we require billing and shipping addresses to be the same. If the billing address and shipping address are different, the order will be subject to an additional verification process.
Please be aware that international orders may be subject to additional customs and duty fees for which we are not liable. Fees and duties will vary by country. If you would like further details regarding custom rates, please inquire with your country’s customs department. Shipping costs for international orders are non-refundable.